Stephanie Baker

Stephanie Baker is an accomplished leader with more than 25 years of service operations experience in the insurance industry. She supports WAEPA by leading the Member Services staff, the largest department in the organization.

Since joining in 2018, Stephanie has implemented a member-first approach in all the services WAEPA provides and played a pivotal role in monitoring and optimizing the overall experience of both our new and existing members and staff.

Education & Certifications

• Bachelor of Business Administration, Strayer University 
• Vice Chair, Maryland Consumer Protection Commission 
• Board member, Y of Central Maryland 
• Board member, MD SPCA 
• LIMRA LOMA Insurance Fellow (LLIF) 
• Founding member, Chief